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Support for ReSound Relief app

Frequently Asked Questions

ReSound Relief is an app that helps you with your tinnitus. Offering sound therapy, relaxing exercises, the latest information about tinnitus and the opportunity to create weekly personalized plans to help you learn how to manage their tinnitus.
Resound Relief offers the most complete tinnitus toolset in the app market at the moment. Besides offering sound therapy and relaxing meditations it can also tailor personalized plans based on the user needs to help them managing their tinnitus, with simple to follow call to actions. 
No – ReSound Relief can be used with any Bluetooth compatible or wired speaker, hearing instruments, hearables, earbuds or headphones.  
As long as the operating system is above:  
Apple iOS 10.0 or later  
Android 5.0 or later  
All the tinnitus tools and therapies are completely free in the Basic version of Relief. Additionally, Relief offers optional premium features that can be accessed by those who subscribe to Relief Premium at a minimal cost. 
Click this link on your smartphone browser or Search for 'Resound Relief' on your app store.
Yes. Relief is designed as an introductory tinnitus tool, that offers information and guidance to anyone suffering from tinnitus. Anyone suffering from tinnitus should seek the guidance of a Hearing Care Professional knowledgeable in tinnitus management, in addition to using Relief. 
No. The app is designed to be a complementary tool, that reinforces and supports clinical practice, and both a clinician and patient can use as part of a tinnitus management plan. It is not intended for use in audiological/ontological treatment of symptomatic tinnitus.   
Currently, Relief Premium offers 2 subscription plans: Monthly and Yearly. Both subscriptions auto renew automatically at the end of the period and can be cancelled at any time by managing subscriptions section in your iTunes or Google Play account. 
ReSound Relief Premium will tailor a personalized plan to help you manage your tinnitus. That plan is customized week by week, so it is recommended to stick with the plan until you find improvements with your tinnitus. 
ReSound only collects general user data, meaning how a user physically interacts with the app. Examples of this, could be ‘what SoundScape is selected most frequently by users’, or measuring ‘how often users use the breathing exercise per session’. We are not collecting data that can be linked to any particular individual’s identity, but rather general usage. 
No. The Personal Data collected from the subscriptions, which would be in the form of credit card data, is collected an owned by the user’s corresponding app store (i.e. Apple App Store or Google Play). The subscription transaction for the Premium version of Relief is directed through the corresponding app store, not through ReSound. 
Compatibility
Smart Relief app support
ReSound Relief, your personalized tinnitus management program

Phone compatibility:

Apple iOS 10.0 or later and Android 5.0 or later 


Connectivity:

The app works with any Bluetooth enabled or wired: speaker, hearing aids, hearables, earbuds or headphones.

 

Need personal assistance?
We work with hearing care professionals all over the world and can quickly connect you with one in your local area.
ReSound hearing care professional interacting with a patient during an appointment.